1. Introduction
Hipterra LLC (“Hipterra,” “we,” “our,” or “us”) is committed to protecting the privacy and security of individuals who interact with our websites, services, technology platforms, and communications. Your continued use of any Hipterra-operated or Hipterra-supported service indicates your agreement with the practices described in this Privacy Policy.
Hipterra is an energy technology company focused on advanced subsurface hydrocarbon intelligence. We develop and deploy proprietary multi-dimensional geospatial and AI-driven mapping technologies to support operators, fund managers, and strategic partners in oil and gas exploration and development. Hipterra is not a broker-dealer, investment adviser, financial institution, or fiduciary.
This Privacy Policy explains how we collect, use, share, and protect personal and operational information when you access or engage with Hipterra websites, platforms, or services (collectively, the “Services”).
2. Information We Collect
We collect information through several channels, including information you provide through online fillable forms and project data. We collect your name, email address, phone number, company affiliation, inquiry details, project information, newsletter subscriptions, contact form submissions, and partnership requests.
At this moment in time, we do not collect cookies. We do use Google Analytics and other performance monitoring tools to measure analytics, view IP addresses, device identifiers, pages viewed, timestamps, and your browser type.
When providing subsurface intelligence, mapping, or consulting services, Hipterra may process non-public technical, geological, or operational datasets supplied by clients or partners. Such data is used solely to perform contracted services and maintain platform continuity.
3. Use of Information
Hipterra uses collected information to:
- Deliver, operate, and improve our technology and services
- Respond to inquiries and business development requests
- Support exploration analysis, mapping workflows, and diagnostics
- Maintain platform security, performance, and reliability
- Communicate updates, insights, or service announcements
- Comply with legal, contractual, and regulatory obligations
We do not sell personal information.
4. Information Sharing and Service Providers
Hipterra may share information with trusted third-party vendors that support our operations, including cloud hosting, analytics, communications, and payment processing providers. These may include infrastructure providers such as AWS, Google Cloud, or similar services.
These third parties process information according to their own privacy policies and security practices. Hipterra does not control and disclaims responsibility for the internal data handling practices of third-party vendors.
5. Ecosystem Structure and Internal Data Continuity
Hipterra operates within a connected ecosystem of internal tools, proprietary technologies, and affiliated projects. Certain systems or platforms may share infrastructure, personnel, or operational access to ensure continuity, diagnostics, and service delivery.
Information collected through one Hipterra-supported service may be internally accessible across others solely for operational, technical, or security purposes, subject to role-based access controls and confidentiality safeguards.
6. Platform Content and User Interactions
Certain Hipterra-supported platforms or communications may include public-facing content, technical visualizations, or user-submitted materials. Hipterra does not guarantee the accuracy, completeness, or applicability of third-party or user-generated content and disclaims liability arising from reliance on such materials.
Any commercial, contractual, or operational decisions made based on platform outputs or shared materials remain the responsibility of the user.
7. Artificial Intelligence and Automated Analysis Disclaimer
Hipterra’s technology incorporates advanced artificial intelligence, machine learning, and automated geospatial analysis. While our systems have demonstrated over 90% success rates in hydrocarbon identification, AI-driven outputs:
- May contain assumptions or probabilistic interpretations
- Are subject to data quality, resolution, and geological complexity
- Should not be relied upon as the sole basis for investment, drilling, or regulatory decisions
Hipterra makes no guarantees regarding outcomes and disclaims liability for actions taken based on AI-generated insights without independent technical validation.
8. Data Security
Hipterra employs commercially reasonable safeguards to protect data, including encrypted data transmission, access controls, and secure infrastructure configurations. However, no system can be guaranteed to be completely secure.
Hipterra disclaims liability for unauthorized access, data loss, or breaches resulting from cyberattacks, vendor failures, force majeure events, or user-side security lapses.
9. Data Retention
Information is retained only for as long as reasonably necessary to:
- Fulfill service obligations
- Maintain operational continuity
- Comply with legal, tax, or regulatory requirements
- Resolve disputes or enforce agreements
Data may be securely deleted or anonymized once retention is no longer required.
10. Individual Rights and Regulatory Compliance
Hipterra respects individual privacy rights under applicable laws, including the GDPR, CCPA, and similar regulations. Where applicable, individuals may have the right to:
- Access or correct personal information
- Request deletion or restriction of processing
- Object to certain data uses
- Request data portability
- Withdraw consent
Requests may be submitted to inquiries@hipterra.com. We may require identity verification and may deny requests where permitted by law or where compliance would interfere with contractual or legal obligations.
11. Policy Updates and Contact Information
Hipterra may update this Privacy Policy periodically to reflect changes in technology, operations, or regulatory requirements. Updates will be posted publicly, and continued use of our Services constitutes acceptance of revised terms.
Contact Us
Hipterra LLC
180 North University Avenue, Suite 260
Provo, Utah 84601
inquiries@hipterra.com
801-510-8650